Security Officer

Description

The Security Officer is responsible for the safety and
security of all our guests, employees and visitors of the hotel.  They are responsible for protection of all
hotel assets, ensuring that hotel security policies and procedures in
accordance with Sonesta Hotels International corporate guidelines are enforced
and that the hotel is in full compliance to all local, state and federal
regulations.

The Security officer also performs hotel security functions,
to include fire prevention, safety, investigation, and resolution of guest and
employee complaints regarding safety and security matters.

DUTIES AND RESPONSIBILITIES:


  • Deliver on the promise of Sonesta Service in all
    interactions with guests and clients.  Manage according to the
    Sonesta G.U.E.S.T. standards and instill a passion for customer service in
    all associates of the hotel. 

  • Performs normal hotel security functions to include
    fire prevention and safety checks.

  • Investigates thefts, accidents, and other incidents
    which occur on the property.

  • Prevents losses of company and guest’s property due to
    thefts, burglary, pilferage, and other criminal activity.

  • Ensures a safe and tranquil environment for guests and
    employees.

  • Assist guests and colleagues on all security and safety
    related enquiries.

  • Resolves guest and employee complaints regarding safety
    and security matters.

  • Conduct floor patrols during tour of duty, including
    checking of doors, windows, and securing facilities during non-operating
    hours.

  • Monitors the activities of personnel on the premises to
    detect and counter thefts and other criminal activities.

  • Completes associates forms and reports related to any
    accidents or issues within the premises of the hotel.

  • Immediately report hotel deficiencies to appropriate
    departments for immediate repair.

  • To perform other work related duties as assigned by
    Management.

 

QUALIFICATIONS AND REQUIREMENTS:


  • Regular and punctual attendance.

  • Ability to adhere to the property’s grooming standards.

  • Ability to stand and walk on a continuous basis, and
    run as warranted.

  • Ability to safely operate a motor vehicle during all
    hours and in all weather conditions.

  • Ability to understand and execute all safety and
    emergency procedures, (for example:  fire, crowd control, inclement
    weather, and bomb threats.)

  • Ability to understand and operate emergency equipment,
    (for example fire extinguishers, wheel chairs, respirators.)

  • Ability to lift, carries, and store in overhead areas
    approximately 50 lbs.

  • Ability to lift and move, in an emergency situation, an
    immobilized adult.

  • Ability to bend, squat, kneel, climb (including stairs
    and ladder), and reach.

  • Ability to push and/or pull approximately 75 lbs.

  • Ability to work in extreme temperature.

  • Ability to utilize communication equipment (for
    example:  telephones, radios, and beepers.)

  • Ability to communicate clearly and effectively with
    guests and other employees.

  • Ability to interact with guests and other employees in
    a courteous, empathetic, and discreet manner.

  • Ability to read and write effectively.

  • Ability to sustain direct contact with the public; must
    establish high degree of customer service, (smile, eye contact, positive
    personal presentation, etc.), and high volume interaction with guests and
    staff.

  • Will be required to work mornings, evening, weekends,
    and holidays.





















 

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Employee Parking
  • Employee Meals

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.



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